Help Centre / F.A.Q.

Browse F.A.Q. Topics

  • Is there a guaranty on the goggles?
    Yes. We offer one year guaranty on all goggles.

Returns

  • Can I return my order?
    If you ordered from The Netherlands you have a 14-day money back guarantee. You will get the order amount back within 14 days excl. the shipping costs.

Shipping

  • By what courier will the order be shipped?
    We send all of our orders with PostNL. All orders within The Netherlands will be provided with Track & Trace.
  • What is the delivery time?
    We will pack and ship the orders within 48 hours (mo - fri). After that the approximate delivery time will be: Netherlands: 1 - 2 working days Belgium: 2 - 3 working days Rest of Europe: 2 - 5 working days